Crowned Jewellers Ltd Privacy Policy
Last Updated: 18/03/2025
Welcome to Crowned Jewellers Ltd! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and make purchases.
1. Information We Collect:
We collect the following types of information:
* Personal Identification Information:
* Name
* Shipping and billing address
* Email address
* Phone number
* Payment Information:
* Credit card details (processed securely by our payment processor)
* Records of your orders and transactions.??? (Is dit moontlik)
* Website Usage Data:
* IP address
* Browser type
* Cookies and tracking technologies
* Browsing behavior on our website.
* Customer Communications:
* Any information you provide when contacting us for support or inquiries.
* Information given during custom orders.
2. How We Collect Information:
We collect information through the following methods:
* When you place an order.
* When you contact us through email or our website’s contact form.
* Through the use of cookies and other tracking technologies. ???????
3. How We Use Your Information:
We use your information for the following purposes:
* To process and fulfill your orders.
* To provide customer support.
* To send order confirmations and shipping updates.
* To improve our website and user experience.
* To prevent fraud and ensure security.
* To comply with legal obligations.
* To facilitate custom orders.
4. Information Sharing:
We may share your information with the following third parties:
* Payment Processors: To process your payments securely.
* Shipping and Delivery Companies: To deliver your orders.
* Legal Authorities: When required by law.
* We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security:
We take the following measures to protect your information:
* Encryption of sensitive information (e.g., payment details) using SSL/TLS.
* Secure server infrastructure.
* Regular security audits.??????
* Implementation of PCI DSS compliance where applicable.
6. Cookies and Tracking Technologies:
We use cookies and other tracking technologies to: ???????
* Analyze website traffic.
* Personalize your experience.
* Provide targeted advertising.
* You can manage your cookie preferences through your browser settings.
7. Your Rights:
You have the following rights regarding your personal information:
* Access and correct your data.
* Request deletion of your data (subject to legal limitations).
* Opt out of marketing communications.
* Data portability.
8. Children’s Privacy:
Our website is not intended for children under the age of 15. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
9. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
* 020 4069 8463